July 28, 2003

Lynne Freeman
Freeman Enterprises
10704 Marabou Court
Raleigh, NC 27614

Dear Lynne,

I just wanted to share with you how pleased we are with the recruiting services that you provided on our recent Vice President of Underwriting search.

As the leader of a national insurance organization, which services niche markets, I was interested in working with a recruiter who shared a similar focused approach. After asking around for a specialist in Professional Liability, I was directed to your firm.

Freeman Enterprises was able to provide us with a diverse group of qualified candidates, any one of whom could have potentially handled the position. When we identified the candidate we were most interested in hiring, we worked together to come up with a package that would attract her to our organization. Her expectations and preferences had been clearly defined and communicated so there were no surprises at the offer stage.

Throughout the process, your organization performed a variety of helpful services including conducting reference checks on our top candidates. The references were thorough and unbiased in how they were presented.

I have worked with a number of recruiters over the years, both retained and contingency, but never have I had such a pleasant experience in what can be a difficult process. I look forward to retaining Freeman Enterprises again.

Sincerely,

Richard Augustyn, CEO