September 29, 2004

Lynne Freeman
Freeman Enterprises
10704 Marabou Court
Raleigh, NC 27614

Dear Lynne,

Having worked successfully on various searches with Freeman Enterprises over the last 18 months, I wanted to comment on my positive experiences in dealing with Jackie Bullington and you.

Working in a niche insurance market for over 20 years myself, I have generally found it difficult to locate recruiting firms with specific knowledge of the medical malpractice insurance industry. The experience you have gained from numerous years in the business is evident in your knowledge of the industry.

Our last efforts to hire a Claims Specialist were especially difficult. We were looking for just the right person with appropriate credentials and professional demeanor. I appreciate that Jackie and you kept referring qualified candidates until we found just the right person. Your tenacity was evident in how you handled the situation.

While your ability to get results in filling our positions is certainly part of the reason I continue to do business with you, perhaps more importantly, I find your firm to be professional and honest in every way. I would not hesitate to recommend the services of Freeman Enterprises to any professional liability insurance company who needs to identify talented individuals.

Sincerely,

Valerie G. Purdy
Regional Claims Vice President

VGP/me